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Our team is actively working to get things back to normal. For immediate assistance, please reach out to the Malaysia Airlines Global Contact Centre:\n\n1 300 88 3000 (Toll-free within Malaysia)\n\n+603 7843 3000 (Outside Malaysia - long distance charges apply)\n\nAlternatively, you can visit AskMH for answers to frequently asked questions."}, "links": {"en": [{"label": "AskMH", "url": "https://www.malaysiaairlines.com/us/en/askmh.html#faq"}, {"label": "", "url": ""}, {"label": "", "url": ""}, {"label": "", "url": ""}]}}, "file_upload_enabled": true}, "embed": {"style": "round", "button_text": {}}, "email": {"sender_name": "", "header_url": "", "header_alignment": "left", "footer_language": "en", "footer": {}}}, "security_settings": {"chat": {"iframe_allow_list": ["https://jsfiddle.net", "https://fiddle.jshell.net", "https://ma-dev65.adobecqms.net", "https://ma-stg65.adobecqms.net", "https://ma-prod65.adobecqms.net", "https://author-ma-dev65.adobecqms.net", "https://author-ma-stg65.adobecqms.net", "https://author-ma-prod65.adobecqms.net", "https://uat65.malaysiaairlines.com", "https://uat.malaysiaairlines.com", "https://malaysiaairlines.com", "https://enrich.malaysiaairlines.com", "https://enrich65.malaysiaairlines.com", "https://enrichuat.malaysiaairlines.com", "https://gouat.malaysiaairlines.com", "https://askmh.malaysiaairlines.com", "https://*.malaysiaairlines.com"], "allowed_protocols": []}, "app": {"show_allow_list": true}}, "sso_dashboard_settings": null, "marketing_campaigns_order": [], "private_config": {"campaign_rate_limit": 100000, "zd_transcript_passthrough_department_id": "", "ada_partner_name": "", "max_enabled_web_actions": 40, "max_enabled_processes": 20, "max_enabled_handoffs": 10, "max_enabled_custom_instructions": 30, "max_guidance_text_length": 300, "conductor_loop_limit": 30, "grf_truthfulness_threshold": 45, "max_consecutive_search_knowledge_calls": 3, "voice_rate_limit": 100, "platform_api_rate_limit_multiplier": 1, "web_action_output_max_bytes": 30000, "goal_limit": 5}, "product_type": "generative", "trial_end_date": 1748822400.0, "chat": true, "rollout": 1.0, "show_logo": false, "persistence": "normal", "privacy": true, "button_carousel": "mobile", "button_layout_mobile": "carousel", "button_layout_desktop": "stacked", "show_all_quick_replies": false, "privacy_link": "https://www.malaysiaairlines.com/my/en/privacy.html", "time_to_expiry": 1800000, "alternative_bot": {"handle": "", "rollout": 0}}}